Privacy Policy

At GoKem, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our prebook cab services.

1. What We Collect
When you book a ride or register as a driver, we may collect:

  • Your name, contact number, and pickup/drop locations

  • Booking preferences (vehicle type, time slot, etc.)

  • Driver details (license info, taxi permit, and association membership)

2. How We Use Your Information
We use your information to:

  • Confirm and manage bookings

  • Connect riders with suitable drivers

  • Improve service quality and user experience

  • Send booking confirmations and updates

3. Information Sharing
We do not sell or rent your data. Limited details are shared with drivers for service fulfillment. We may disclose information if required by law or to protect user safety.

4. Data Security
We implement reasonable security measures to protect your data from unauthorized access or misuse.

5. Your Rights
You may request to access, correct, or delete your personal information by contacting us at hello@gokem.in

By using GoKem, you agree to this Privacy Policy. We may update this policy, and changes will be posted here.